An healthcare app saves millions of elders' life.

An assistant in aiding elders in their daily medication routine, seizing the opportunity resulting from the one-child policy and the population aging condition and making great social impacts.

For whom?

The elderly who require regular medications, such as SSRIs treating depression disorder, Glucophage treating diabetes, and Carbidopa treating Parkinson's disease, etc.

Contribution Summary

End-to-end Design Sprint

Throughout the MVP design & research sprint, several questions and hypotheses I’ve brought up are tested and validated with user research. I quickly iterated the prototypes and based on feedback insights.

Lead 1 Designer and 4 Engineers

Since the application was built from scratch, I led and worked closely with designers and engineers to complete the interactive protoypes and optimize user experience.

Product Scope Management

I initally identifying businiess opportunities and mapped out the key features of this application through fundamental research with the founder.

Key Solutions.

The MindMed, a mobile product that setups, reminds, and tracks daily medications easily. It also allows users to create a medical supporting group involving family member, close friends, and medical care staff to help them mediate and regulate the medication process with collective efforts. The app is especially designed for elder people with practical acessibility considerations, further trying to push the app's usability to the mojority.

One. Easy Medication Setup

David's mom has a hard time to understand and complete any app settings due to limited smart phone knowledge. MindMed helps her autocomplete the most of medication task setup with instruction photo scanning. Now she can setup without comprehend everything on the screen. Easy-peasy!

Two. Supportive Checking Process

Uncle Martin concerns if he takes the right medicines everytime because his prescriptions are in many kinds. It's common for him to get lost and try really hard to read the instruction. Now MindMed keeps his daily medication on the right track with medicine photos and a direct access of calling his son for help.

Three. Collective Group Care

Smith always wants to help his father with his health issues. But his father seldom actively talk about it. Now MindMed can help to create a care group involving everyone who cares about his father. There will always be someone keeping other group members updated. Smith knows more about his father and what he can do to aid in building up a better health condition for him.

Inclusive Deisgn.

Our team started the accessibility design at the very early phase of the MindMed production in order to guarantee its practical usability for the elderly. It's common for them to be experiencing the loss of sensitions at their age. Therefore, we enhanced the visual design elements following the WCAG and provided alternitive device supports to minimize their struggles.

What is the business opportunity?

To answer this question...

1. Ask Attached Questions:

What difficulties do the elderly have in order to conduct their daily medication consistently?

What are their motivations?

How to supplement based on their current medication habits?

2. Hypothesis:

They would easily forget.

The elderly don't know how to use mobile application for medical assistance.

Their unhealthy conditions prevent them from using technology devices.

3. Research Methods:

User Interviews - research on medication difficulties and demands of the elderly.

Competitive Audits - locate opportunities efficiently; find out pros and cons of current products.

Persona - to create user scenario plots for fund raising.

Research Process


A daily medication reminder built with friends and family connections.

Whether our elder family members admit it or not, they always need someone nearby to mentally and physically support them. They gradually lose the ability to comprehend the world, waiting for other people to understand them and assist in those activities they used to accomplish easily. Their true demands and motivations always root in their family or friend connections.

How might we design as friendly as possible for the elderly?

How might we assist in elder daily medications without nearby supporters?

Design Process


Three Highlights.

One. Prioritize information

The new design rearranges the visual concentration and feed users with the demanding information.

Two. Tapping instead of holding

Simplified gesture interactions for the elderly. Constrained user actions in the audio reply userflow to minimize operating confusions.

Three. Use visual diagrams

New tag classification layout provides users with a statistic chart to summary their medication history.


Have we achieved our initial goals?

Validation Process


Most elder participants expressed great satisfactions with the product.

Here's the success metrics summary of the current design performance:

Based on the summary of usability study, I'm happy to see our design had achieved some primary goals that our team determined at the beginning. 5 out of 5 participants could complete their daily medication task within a short time with a clear guidance. And most of them expressed great satisfactions when experience the hi-fi product.

However, the study result indicates that medication task setup and journal tag system navigtaion need more design improvements. Besides, some visual elements require optimization to meet the accissibility satisfaction.

Take advantage of design pattern and mature design system.

The cheapest way to design and develop a product from scratch is to take advantage of existing design systems. I learned what our design system need to cover by standing upon the shoulders of giants.

I found it much easier to design a component following an advanced design principle and guideline comparing to think and test from the basic. Because design system is a collective achievement while studying it is the best way to comprehend how and why some details are concreted like those. The derived design patterns are invaluable experience that I need to keep absorbing through out my career in user experience design.